Residents' information
Welcome to the residents’ information page for the HSBC Championships 2025 to be held at The Queen’s Club.
This page will be kept up to date with all the important information related to the HSBC Championships including residents’ admission offers, forum dates, traffic management plans and key contacts.
The HSBC Championships is one of the most popular and longest-running ATP Tour tennis events. Established in 1889 and held at The Queen’s Club in West Kensington each June, it's consistently supported by the best singles and doubles players of the men's game. For the first time in 2025, after an absence of 52 years, women’s professional tennis will be returning to The Queen’s Club in the form of a WTA 500 event, which promises to showcase two weeks of top class women's and men's tennis at one of the most iconic tennis venues in the country.
For more information about the tournament, visit the HSBC Championships web page.
HSBC Championships 2025
When: WTA 500 Monday 9th June - Sunday 16th June
When: ATP 500 Monday 17th June - Sunday 22nd June
Please note that Qualifying Weekend for the WTA 500 week will commence on Saturday 7th June 2025.
To show our appreciation of your understanding regarding the restrictions in place during the tournament period, we invite you to join us at the HSBC Championships in June via exclusive ticketing offers.
To take advantage of these offers, you must have registered for an LTA Ticketing Account via our ticketing site. If you do not already have an account, select the ‘create a new account’ option.
1. Priority Booking Window - ATP 500 Tournament
The priority window for the ATP tournament week has now closed.
2. Priority Booking Window – WTA 500 Tournament
Eligible residents can purchase up to four tickets per person ahead of the General Sale through a Priority Booking Window which will open between 10:00am Tuesday 11 February and 11:59pm Monday 17 February.
Please see below for a guide on how to access tickets through the Priority Booking Window.
3. Evening Ground Admission – WTA & ATP Tournaments
Eligible residents can apply for complimentary ground admission after 4:30pm on selected days of the WTA and ATP tournament weeks for themselves and one guest.
Entry into the venue is subject to the capacity of the grounds at the time of arrival, and although we will endeavour to get everyone into the grounds as quickly as possible, immediate entry cannot be guaranteed.
Ground admission tickets must be applied for between 10:00am Tuesday 11 February and 11:59pm Friday 6 June.
Please see below for a guide on how to access your complimentary evening ground admission tickets.
4. Residents’ Complimentary Ticket Ballot
This year we have launched a new, exclusive offer for residents to win complimentary tickets to the HSBC Championships by entering our residents’ ballot.
Winners will receive two tickets to either the WTA 500 or ATP 500 tournament, with both the Andy Murray Arena (centre court) tickets and full day ground admission tickets up for grabs.
Entries into the ballot will be accepted between 10:00am Tuesday 11 February and 11:59pm Tuesday 11 March. No late entries will be accepted, with successful winners notified thereafter.
Please see below for a guide on how to enter the residents’ ballot.
Our annual Residents' Forum is a great opportunity for residents to ask questions on finalised plans for the tournament and how they may affect you. The forum will take place at The Queen's Club on Tuesday 18 March at 6pm. You may attend either in person or if you are unable to, you may join vitrually.
Please RSVP by emailing residentenquiries@queenstennis.info if you would like to attend with your name(s), address and attendance preference by Friday 14 March. Those joining virtually will be sent joining instructions.
If you would like to start receiving digital communications from the LTA via email, including tournament updates about the HSBC Championships, please fill out the below form.
Our traffic management plans have been developed to achieve as little impact to residents and members of the public as possible, whilst delivering a safe and enjoyable tournament for all spectators.
Our traffic management plan for 2025 will be made available to view in the new year and will be presented at the Residents' Forum.
For all residents' admission offers and ticketing related queries. |
Customer Support Centre |
For specific queries on traffic management, tournament operations enquiries or the Residents’ Forum |
Dedicated resident only response channel |
For general championships queries |
HSBC Championships event team Get in touch via our Contact Us page. |
For penalty charge notices or car removal |
Hammersmith and Fulham Council – Parking Website: www.lbhf.gov.uk Email: londonpermitscheme@lbhf.gov.uk Telephone: 0207 371 5678 |
For environmental protection queries |
Hammersmith and Fulham Council – Environmental Protection Website: www.lbhf.gov.uk/environment/noise-and-nuisance Telephone (From 9am-5pm): 0208 753 1081 Telephone (Out of hours): 0208 748 8588 |
To report a street trading or ticket touting issue |
Hammersmith and Fulham Council – Cleaner, Greener & Cultural Services Telephone: 0208 753 1100 |
For queries relating to The Queen’s Club |
The Queen’s Club Reception Website: www.queensclub.co.uk Telephone: 0207 386 3400 |
For any noise concerns during Tournament time |
Telephone: 07521 642 292 |