Tennis Wales is the Governing Body of tennis and padel in Wales. Our vision is tennis opened up across Wales, and we’re working hard to transform Welsh communities through tennis.

The Workforce Development Manager provides strategic direction and oversight to delivery of our work to grow and diversify the tennis and padel workforce (paid and voluntary), whilst providing access to appropriate, quality training. Central to the role will be efforts to create a sustainable pipeline of leaders and activators to grow the coaching workforce to cater for the increasing demand of tennis participation opportunities in parks and community settings. Whilst also ensuring quality and focused support to
tennis coaches and volunteers in our traditional venues & programmes.

The Workforce Development Manager works across the business, liaising & coordinating with colleagues to provide industry leading qualifications, CPD, training, mentoring & support to ensure we have the best people to achieve our vision.

KEY ROLES & RESPONSIBILITIES

• Lead our work with tennis coaches in Wales, coordinating with the LTA, CIMPSA and other agencies to provide high quality coach education training & qualifications for people in Wales.
• Lead the Tennis Wales Coach Development Centre and our Coach Developer team, driving course uptake and delivering high quality education opportunities.
• Deliver an annual calendar of training & support in the form of courses, forums, conferences and one day CPD that is delivered internally & externally to volunteers, coaches, leaders, activators, teachers and other partners to grow the number of people trained and qualified to deliver tennis.
• Champion equality, diversity and inclusion across the tennis workforce, providing accessible opportunities for training and development for people from all communities of Wales.
• Work with the wider participation team to recruit and train activators and leaders to meet the need of park and community tennis settings.
• Support colleagues in the organisation to develop bespoke local workforce plans at our registered places to play, helping our venues to have well trained people working & volunteering in tennis. Ensuring the local workforce reflects the communities it serves.
• Create & coordinate the delivery of a coach mentoring programme across participation & performance coaches that trains, inspires, educates and improves the quality of tennis delivery across the country.
• Develop a Tennis Wales Apprenticeship scheme, identifying need across the tennis community, recruiting and training young people to complete their formal qualifications with excellence in partnership with education & training providers.
• Oversee delivery of LTA Youth initiatives in Wales, delivering training events in partnership with the LTA to roll out and upskill coaches and volunteers to deliver with success.
• Work closely with the Digital Communications Lead and Development Coordinator to send regular communications to coaches & volunteers, collaborating to ensure our growing network stays up to date on the latest news, funding, resources and opportunities available in Wales.
• Attend LTA & Sport Wales meetings to represent Tennis Wales, ensuring we are always up to speed on industry developments and accessing resources, funding & information that is available in Wales.
• Produce robust and regular reporting on workforce related projects within Tennis Wales, monitoring & evaluating the coaches & volunteers in Wales to ensure we are impacting through our interventions.
• Manage & coordinate budgets within Tennis Wales, reporting to the Head of Participation & Finance Manager on a regular basis in line with organisational policies & procedures to ensure we are investing strategically into our workforce.
• To work collaboratively across the organisation to safeguard children and adults at risk, attending and delivering training and supporting the wider tennis community in Wales to safeguard the sport to the highest standards in partnership with the LTA, NSPCC, CPSU and statutory services.

Tennis Wales is the National Governing Body for Tennis in Wales.

Knowledge, Training & Qualifications

• A Level 4 (or higher) tennis coaching qualification with LTA accreditation+ (or equivalent, recognised qualification from another Sport/National Governing Body of Sport) and a tutor/mentoring qualification in sport. (Desirable)
• An LTA Instructor qualification or recognised Level 2 equivalent from another Sport/National Governing Body of Sport. (Essential)
• Exceptional personal communications skills with proven ability to build and maintain effective relationships and influence decision making. (Essential)
• Developing and delivering a sport coaching programme, positively influencing the practice of tennis/sports coaches. With a focus on growing and diversifying participation. (Essential)
• Understand and demonstrate the value of equality, diversity and inclusion to grow participation and engage diverse community groups. (Essential)
• Full UK driving licence. (Essential)

Previous Experience of:

• Recruiting and training people from different backgrounds and experiences to grow sport/activity engagement and participation. (Essential)
• Working remotely, managing your own time effectively to achieve outcomes, including developing strategy and programme delivery preferably in a coach development environment. (Essential)
• Project management skills with the ability to work with stakeholders internally & externally. (Essential)
• Managing budgets within a business, allocating funding to schemes and reporting on the progress being made. (Essential)
• Working in a National Governing Body or similar type agency, rolling out programmes, funding and training to a wide audience in a clear, transparent & accountable way. (Desirable)
• Tutoring within a national coach education pathway. (Desirable)
• Working with volunteers and committees to achieve an agreed outcome.
  (Desirable)
• Working with and managing young people or apprenticeship schemes.
  (Desirable)