Padel Deputy Manager
Powerleague is expanding fast into the world of padel and we’re looking for people to support us on this journey.
We first launched padel courts at Powerleague Shoreditch in the summer of 2024 and we’re looking for a Padel Deputy Manager with an entrepreneurial mindset and the ability to continue to build our growing community of padel players.
In this role you will, together with the team and Club Manager, be responsible for delivering a comprehensive padel programme – offering coaching, socials, corporate bookings and tournaments . You will put customer satisfaction at the heart of our club ensuring players and staff members have an excellent experience of padel.
You’ll be the padel expert in the club, so you’ll need to work closely with your colleagues to ensure they are confident in providing excellent customer service to padel players.
Ideally you would be at least an LTA Level 2 qualified padel coach, but if you’ve got racket coaching experience and you’re in the process of getting your coaching qualifications then it’s worth applying.
Key Responsibilities
Operations
Team Leadership: Lead and motivate team members to achieve KPIs.
Profitability Initiatives: Drive ideas to improve profitability and performance.
Booking System Management: Oversee Playtomic booking system and support team queries.
Safety & Compliance: Ensure court safety and maintain LTA registration requirements.
Training: Provide training on operational updates and handle customer queries with ease.
Customer Focus
Activity Coordination: Manage all padel activities, including lessons, events, and parties
Service Excellence: Deliver excellent customer service and handle escalations with care
Outreach Initiatives: Connect with community groups, universities, and other partners to promote padel
People Management
Coach Coordination: Work with freelance coaches as needed
Team Development: Help team members grow by providing padel-specific training and skill development
Finance and Sales
Budgeting: Collaborate on setting club padel budgets and sales plans
Profit & Loss: Monitor weekly sales, ensuring profit goals are met and costs optimized.
Powerleague is expanding fast into the world of padel and we’re looking for people to support us on this journey.
We first launched padel courts at Powerleague Shoreditch in the summer of 2024 and we’re looking for a Padel Deputy Manager with an entrepreneurial mindset and the ability to continue to build our growing community of padel players.
Competencies
Self-Motivated, High Energy, Results-Driven
Entrepreneurial and Passionate
Strong Communication Skills and Adaptable
Technical Skills
LTA Padel Level 2 Qualified
Enhanced DBS/PVG with Child Barred List Certificate
Excellent customer service and flexibility to work shifts
Desirable
2+ years in racket coaching
Experience in running coaching programs and team development