Visitor information
Here's everything you need to know to make your visit to the Lexus Surbiton Trophy as enjoyable as possible.
A key objective for all of us at the Lexus Surbiton Trophy is to ensure that the event is as welcoming, inclusive and accessible as possible, working within the restrictions of a temporary outdoor venue.
If you would like to see additional facilities at the tournament, or if you have any other personal requirements, please let us know by completing the below form:
Accessible spaces
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There are nine accessible spaces available on Centre Court and all have a carer’s seat adjacent. Wheelchair users will be charged the full price for their ticket and their carer will be free of charge. You can purchase wheelchair and essential companion tickets online ahead of the tournament.
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For anyone needing Ambulant Disabled seating, please contact the Ticket Factory on the telephone number below in order to purchase your tickets that meet your requirements. Those requiring a FOC Essential Companion will also be able to arrange this over the phone by calling 0344 581 1255.
Accessible parking
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A limited number of free accessible parking spaces are available. The spaces will be located on Berrylands, the road adjacent to the club.
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These must be booked in advance by emailing surbiton@lta.org.uk detailing the car make, model, colour and registration, as well as your name, email address and telephone number. There is no charge for these spaces.
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Please refer to the travel & parking page below for advice on travelling to the tournament
Accessible toilets
- We have accessible toilets in the grounds, please ask a member of staff for directions on arrival.
Assistance dogs
- No dogs are permitted entry into the Tournament grounds, except for registered guide dogs. Unfortunately, whilst they are allowed into the grounds, they are not permitted in the centre court.
The Lexus Surbiton Trophy is a cashless event with all outlets accepting credit and debit card payments.
There are no cash machines located within the grounds.
To ensure players and fans have the best possible experience at the Lexus Surbiton Trophy we have set the following guidelines for when you are in and around the courts:
- Please keep noise to a minimum during play
- Please don’t leave your seat unless during a change-over
- Mobile phones must be switched off in the vicinity of the courts
- Please be respectful of those around you by ensuring that you do not obstruct their view or cause any unnecessary inconvenience
- Flash photography is strictly forbidden in the stands
- The use of laptops / electronic devices in the vicinity of the courts is not permitted.
Spectators are prohibited from bringing in the following:
- Any item which may be interpreted as a potential weapon, including sharp or pointed objects (e.g. knives, large corkscrews), glass bottles, pyrotechnics and 'personal protection' sprays;
- Bags larger than 16’’ x 12’’ x 12’’ (40cm x 30cm x 30cm);
- Large flags (max. 2'x2') banners, rattles, klaxons, oversized hats or any items causing an obstruction or nuisance; and
- All promotional or commercial items of whatever nature or items containing religious or political messaging including but not limited to banners, signs, symbols, marketing materials and leaflets (unless expressly authorised by the LTA).
Food can be brought into the grounds, along with non-alcoholic drinks in non-glass containers.
Due to licensing laws, no alcohol may be brought onto site and any that is will be confiscated and handed to security staff for disposal before entry can be granted.
Any such items will be confiscated and handed to security staff for disposal and ticket holders in possession of such items may be refused entry to or ejected from the Venue.
Please refer to the full 2024 Conditions of Entry for complete conditions of entry:
Gates will open to the public at 10am every day.
Qualifying takes place on Sunday 2nd June and is a non-ticketed event.
Play tennis during this year's Lexus Surbiton Trophy!
Join us on Saturday 1 June 2024 for a fun-filled morning suited to all the family. Activities include Mini Tennis, Junior Tennis, Cardio Tennis and Padel. All abilities are welcome!
Plus, be inspired by the world-class tennis players practising (Saturday 1 June) and competing to qualify (Sunday 2 June) on the grass courts at this international tennis event.
The tournament has medical provision for spectators. Please go to the First Aid room (near to Centre Court) if assistance is required.
To find out about the food and drink options available, please visit our Lexus Surbiton Trophy food and drink page.
As part of our goal of Tennis Opened Up and to make tennis as inclusive a sport as possible, we want to reiterate our ongoing support during Pride Month for LGBTQ+ communities across the country, and highlight that our events, along with the sport as a whole, are safe, inclusive and open spaces where people can be their authentic selves.
That’s why every Friday of our major events in 2024 will once again host ‘Friday Pride Days’. These events place a special focus on Pride and act as a platform to raise visibility and awareness of LGBTQ+ inclusion in tennis.
We’d love it if as many people as possible attending the Lexus Surbiton Trophy brought as much colour as they can to the Surbiton Racket & Fitness Club. Whether it’s simply wearing rainbow laces or a wristband, or wearing your brightest, most colourful t-shirt or pair of trousers, it would be fantastic if you could show your colours in support of Pride.
Unfortunately, there is no left luggage facility on site. Spectators may not bring a bag larger than 16” x 12” x 12” (40cm x 30cm x 30cm) into the grounds. For spectator safety all bags are subject to inspection by our security team and are brought to the Tournament at the owner’s risk.
Please refer to the conditions of entry for guidance on what is prohibited on site.
All lost property will be taken to the Ticket Office by the gate entrance.
The balls used at the Lexus Surbiton Trophy are the Slazenger Wimbledon ball. As you can tell by the name; these are the same balls which are in use at The Championships, Wimbledon.
Balls used during Tournament matches can be purchased onsite.
Commemorative programme
If you're coming to the Lexus Surbiton Trophy this summer, make sure you grab your commemorative tournament programme for just £5. It's the ultimate companion for anyone watching tennis this summer, filled with exclusive content and updates on what's going on in communities across Britain to open tennis up.
You can pre-order your copy online when you buy your tickets, which you can collect when you arrive on the day. Or, if you've already secured your seats for the action, programmes will be available to buy on-site throughout the tournament.
If you wish to leave and re-enter the grounds you will need to collect a wristband from a Security team member on exiting the grounds. Please be aware you will be handed a wristband only when leaving the venue and not before.
In order to be re-admitted you will need to show both the wristband and a valid ticket. You will be subject to a bag search when re-entering the venue.
Our security plans are regularly reviewed, and a number of additions and improvements have been made for 2024. Extra security personnel, resources and measures have been employed.
In light of recent events, we will again be reviewing our security measures in conjunction with the relevant authorities to ensure that they remain at an appropriate level.
During the tournament, we would ask everyone arriving to the venue to allow enough time for security checks, and to check our official social media channels and website for any further updates and information.
You can view the 2024 Site Map for the Lexus Surbiton Trophy below:
We’ve introduced mobile ticketing for all our events to make it easier than ever to manage and use your tickets. For a guide on how our mobile tickets work, please visit our ticketing information page.
Find out how to get to the Lexus Surbiton Trophy on our dedicated travel & parking page.
Check out our weather forecast for the Lexus Surbiton Trophy to find out what the weather will be on the day of your visit. The page will also contain any information about rain delays.
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Mobile ticket: download your ticket on the LTA ticketing app beforehand and keep your phone charged for easy access.
- Sun protection: protect your skin while watching the tennis with sun cream, a sun hat and sunglasses.
- Re-usable water bottle: there are several drinking fountain stations located around the grounds.
- Re-usable coffee cup: all coffee outlets at the Lexus Surbiton Trophy accept reusable cups.
