Visitor information

• Mobile ticket: download your ticket on the LTA ticketing app beforehand and keep your phone charged for easy access.

• Sun protection: protect skin while watching the tennis with sun cream, sun hat and sunglasses.
• Re-usable water bottle: there are several free BRITA Hydration Stations around the grounds.
• Re-usable coffee cup: all coffee outlets at the HSBC Championships accept reusable cups.

Where can I access with my ticket?

Andy Murray Arena tickets provide spectators with an allocated seat in the Andy Murray Arena (previously known as Centre Court), alongside access to all practice and match courts, including the unreserved seating at Court 1.

Ground admission tickets provide spectators access to all practice and match courts, including the unreserved seating at Court 1, except for the Andy Murray Arena. 

Ticketing app

We use mobile ticketing for all our events to make it easier than ever to manage and use your tickets. For a guide on how our mobile tickets work, please visit our ticketing information page.

Please note, this schedule is a guide and may be changed at the discretion of the event organisers and officials.

The full tournament schedule and draw will be revealed in our score centre before the start of each day. 

The men's doubles schedules will be announced closer to the event, please check back here for more information.

Women's WTA 500 singles and doubles schedule

Men's ATP 500 singles schedule

We want the HSBC Championships to be as welcoming, inclusive and accessible as possible, working within the restrictions of a temporary outdoor venue.

For full details on wheelchair spaces, accessible food & drink areas, toilets, assistance dogs and accessible parking, head to our dedicated accessibility info page below: 

Explore accessibility info

There is no specific dress code at the tournament. As the HSBC Championships is an outdoor event you are advised to dress appropriately for the elements. 

Entry times to the HSBC Championships 2025 will be available here soon.

To find out about the food and drink options available, please visit our HSBC Championships food and drink page.

The HSBC Championships 2025 site map will be available here soon.

Unfortunately, there is no left luggage facility on site.

You can bring in a maximum of one bag per person (no larger than 40cm x 30cm x 30cm) and one small item per person (no larger than 20cm x 15cm x 15cm).

For your safety, all bags are subject to inspection by our security team and are brought to the tournament at the owner’s risk. Please do not leave any bags unattended, or anywhere they could cause a security scare, and never agree to look after anyone else’s bags.

Please note that whilst prams and strollers are permitted into the grounds, they are not permitted in the grandstand seating and cannot be left unattended.

Find out how to get to the HSBC Championships on our dedicated getting to the Event page.

Free public Wi-Fi hotspots are located in all cafés and bars at the tournament.

If you wish to leave and re-enter the grounds you will need to collect a wristband from a Security team member on exiting the grounds. Please be aware you will be handed a wristband only when leaving the venue and not before.

In order to be re-admitted you will need to show both the wristband and a valid ticket. You will be subject to a bag search when re-entering the venue.

If you are not planning on re-entering the site, please make a member of the gate team aware on your departure. Your ticket will be scanned “out” and will be added back onto general sale for the remainder of the day at a reduced price. Any profits made from the re-sale of your ticket will go to the LTA Tennis Foundation.

Please refer to the full Conditions of Entry document for complete conditions of entry:

View Conditions of Entry

Tickets bought and sold from or by an unauthorised agent or individual above face value are in breach of our terms and conditions and therefore the tickets may be cancelled, and you will not gain entry into the grounds.

The HSBC Championships is a cashless event with all outlets accepting credit and debit card payments.

There are no cash machines located within the grounds.

General lost property will be taken to The Queen’s Club Reception. For any items lost in the stands, please ask an Event Steward or Volunteer, or visit the Info point to the rear of the North Stand.

• First Aid and medical provision will be provided for spectators
• The First Aid room is situated on the ground floor of the South Pavilion (on Saturday 15 June and Sunday 16 June, this is situated in the North Pavilion)
• Refer to the 2024 Site Map or ask an Event Steward or Volunteer on site for more information.

If you're coming to the HSBC Championships, make sure you grab your commemorative tournament programme for just £7. It's the ultimate companion for anyone watching tennis this summer, filled with exclusive content and updates on what's going on in communities across Britain to open tennis up.

You can pre-order your copy online when you buy your tickets, which you can collect when you arrive on the day. Or, if you've already secured your seats for the action, programmes will be available to buy on-site throughout the tournament.

Your safety and security are very important to us. Our security plans are regularly reviewed to ensure they remain in line with the latest threat level and recommendations from the Metropolitan Police and our security advisors.

We have a range of measures in place to keep you safe and secure. These include extensively trained security staff, bag and wand searches, search dogs, and monitored CCTV, as well as other less visible measures.

During the tournament, we would ask everyone arriving to remain patient, follow the instructions given by our Security Stewards, and allow plenty of time for entry checks. Don’t risk bringing items or baggage that won’t be allowed into the grounds.

View the full details of prohibited items in the following link:

Security at our tournaments

Our Event Stewards are spread all over the tournament grounds. They are there to help you enjoy your visit and keep you safe.

We are also working closely with the Metropolitan Police to deliver a safe and secure event. Don’t be surprised if you see police officers when you visit us. Feel free to speak to them if you have any concerns or just to say hello.

We hope you have a fantastic day at the HSBC Championships, but if you do see something that doesn't look right please tell the closest Steward or police officer who will be more than happy to help.

Our Volunteers are present throughout the tournament grounds. They are there to help you find your way around; provide any information you need to enjoy your visit and to keep you safe.

They are always on the look-out for people who may need assistance, so don’t be surprised if they pop up to say hello if you look lost. Please do ask them if you need any assistance.

Interested in becoming a Volunteer at the Queen's club or one of our other events? Find out more information below:

Apply to volunteer

Smoking (including e-cigarettes and vaping) is only permitted within the grounds at the designated smoking areas.

Refer to 2025 site map (available here soon) or ask an Event Steward or Volunteer on site for more information.

Toilets are located around the grounds and will be included on the 2025 site map (available here soon).

Please ask an Event Steward or Volunteer on-site if you need any assistance locating toilets.

Check out our weather forecast for the HSBC Championships to find out what the weather will be on the day of your visit. The page will also contain any information about rain delays.